Contact Us
We'd love to hear from you! Reach out through any of our channels below.
Email Support
For technical support, billing questions, business inquiries, and general questions
contact.textpolish@gmail.comFollow Us
Stay updated with the latest features, tips, and news from TextPolish
Frequently Asked Questions
Quick answers to common questions
We typically respond to all support emails within 24 hours during business days. For urgent technical issues, we aim to respond within 4-6 hours.
Subscriptions begin immediately. AI is expensive and resource-intensive, so payments are non-refundable once access and resources are allocated at purchase. See our terms and conditions for more details.
Currently, we provide support primarily through email. This allows us to better track and resolve issues while maintaining detailed records of our conversations.
Absolutely! We love hearing from our users. Send your feature requests and suggestions to our support email, and we'll consider them for future updates.
Please email us with a detailed description of the issue, including steps to reproduce it, your browser/device information, and any error messages you see. Screenshots are also very helpful!